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March 26, 2024 | By Hemi Weingarten

The case for separating your care management and member experience teams

If you are a health plan leader, you should seriously consider separating the care management from the member experience function…

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January 3, 2024 | By Hemi Weingarten

Caregivers, we love you!

As we welcome 2024 and rev our engines after a well deserved holiday break, there’s a group of unsung healthcare…

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November 23, 2023 | By Hemi Weingarten

Thankful. For Relationships

Happy Thanksgiving! As we celebrate this truly American holiday, each of us is filled with gratitude for the good things…

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October 3, 2023 | By Hemi Weingarten

Optimizing Value Based Care

Value based care (VBC) has the potential to align financial incentives and health outcomes. It’s a promise we’ve been hearing…

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September 20, 2023 | By Hemi Weingarten

Patient Engagement: Phone Calls vs. Texting

The optimal patient experience is a personal, face to face encounter with a physician or a nurse, with ample time…

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September 14, 2023 | By Hemi Weingarten

Caring for the computer vs. caring for the patient

The advent of electronic health records was supposed to improve healthcare – all the patient info in one place, physician…

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September 11, 2023 | By Hemi Weingarten

Worker Fears of AI are Real. And Premature.

According to the American Psychological Association, nearly 4 out of 10 workers are worried that AI might make some or…

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August 30, 2023 | By Hemi Weingarten

Two simultaneous, opposing, AI-in-Healthcare Developments

Both of these happened yesterday: On one hand, Google announced AI partnerships with major health systems such as HCA and…

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August 29, 2023 | By Hemi Weingarten

The Doorman Fallacy and The Essence of Patient Care

At some point during the 20th century, hotels started replacing doormen with automatic doors, hoping technology would improve their bottom…

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August 11, 2023 | By Hemi Weingarten

More Nurses, Higher Productivity

The federal government is going to spend $100 million to train more nurses and grow a workforce that has been…

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