Here are some interesting findings on the preferences of healthcare consumers when asked about their preferred mode of communication with their care team.

•95% of texting patients feel more connected to their provider

•Text messages feel personal

•Texts motivate people to act

•85% prefer text over phone, email, or portal

Who would have thought that SMS, such an ancient technology, would still be this popular today.

source: How Text Messaging Meets Expectations of Healthcare Consumers