Here are some interesting findings on the preferences of healthcare consumers when asked about their preferred mode of communication with their care team.
•95% of texting patients feel more connected to their provider
•Text messages feel personal
•Texts motivate people to act
•85% prefer text over phone, email, or portal
Who would have thought that SMS, such an ancient technology, would still be this popular today. To learn how texting can help improve your patients’ outcomes, contact us.
source: How Text Messaging Meets Expectations of Healthcare Consumers