When a patient needs answers or help right now,
❌ they don’t want to log onto a portal 🖥️
❌ they don’t want to chat with an AI bot 🤖
❌ they don’t want to launch an app 📱
❌ they don’t want to send an email ✉️
❌ they don’t want to spend 20 minutes on hold to speak with a call center representative ☎️
What do they want?
✅ a real human being to communicate with 🧑🦰
✅ empathy 🧓
✅ to save time ⏱️
✅ more empathy
✅ answers asap ❗
This is exactly what we’re solving for at Twig Health, with results that shocked even us – doubling and tripling engagement levels, slashing readmission rates, increasing star ratings, loyalty, and satisfaction scores, etc.
No wonder every pilot we run converts to a commercial agreement.
To learn more, book a demo with us.