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What do patients want?

Hemi Weingarten, COO ยท
Anxious woman patient waiting for nurse

When a patient needs answers or help right now,
โŒ they don't want to log onto a portal ๐Ÿ–ฅ๏ธ
โŒ they don't want to chat with an AI bot ๐Ÿค–
โŒ they don't want to launch an app ๐Ÿ“ฑ
โŒ they don't want to send an email โœ‰๏ธ
โŒ they don't want to spend 20 minutes on hold to speak with a call center representative โ˜Ž๏ธ

What do they want?
โœ… a real human being to communicate with ๐Ÿง‘โ€๐Ÿฆฐ
โœ… empathy ๐Ÿง“
โœ… to save time โฑ๏ธ
โœ… more empathy
โœ… answers asap โ—

This is exactly what we're solving for at Twig Health, with results that shocked even us - doubling and tripling engagement levels, slashing readmission rates, increasing star ratings, loyalty, and satisfaction scores, etc.

No wonder every pilot we run converts to a commercial agreement.

To learn more, book a demo with us.