What do patients want?

When a patient needs answers or help right now,
โ they don't want to log onto a portal ๐ฅ๏ธ
โ they don't want to chat with an AI bot ๐ค
โ they don't want to launch an app ๐ฑ
โ they don't want to send an email โ๏ธ
โ they don't want to spend 20 minutes on hold to speak with a call center representative โ๏ธ
What do they want?
โ
a real human being to communicate with ๐งโ๐ฆฐ
โ
empathy ๐ง
โ
to save time โฑ๏ธ
โ
more empathy
โ
answers asap โ
This is exactly what we're solving for at Twig Health, with results that shocked even us - doubling and tripling engagement levels, slashing readmission rates, increasing star ratings, loyalty, and satisfaction scores, etc.
No wonder every pilot we run converts to a commercial agreement.
To learn more, book a demo with us.