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Twig extends your team, serving as a front-desk for success

Twig’s remote nurses, copiloted by AI, forge trusting relationships via SMS texting and calls, transitioning CM and QM from discrete touchpoints to continuous collaboration.

As a turnkey service, Twig offers immediate frictionless optimization of all your programs.

Care Management, Redesigned

10 x increase in patient engagement
4 x improvement in outcomes
90 net promoter score (NPS)

How it works

Twig’s remote nursing team utilizes our proprietary technology platform which includes an AI framework and CRM solution built on Azure Cloud.

Twig nurses accompany people along their health journey, whether member activation, post-acute care patient recovery, or a chronic-care patient.

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  • https://twig.health/wp-content/uploads/2021/10/ic-greet.svg

    Connect

    Relationship
    building
    and digital-first onboarding

  • https://twig.health/wp-content/uploads/2021/10/ic-activate.svg

    Activate

    Launch of care management initiatives cycle

  • https://twig.health/wp-content/uploads/2021/10/ic-support.svg

    Support

    Reminders, follow up, and interventions

SMART TECH + HUMAN TOUCH = RELATIONSHIP-BASED CARE MANAGEMENT

The Twig solution serves as an extension of a payor’s care management team, providing front-line digital care delivered with a personal touch.

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Grow revenue

Offer your loyal, engaged patients additional services (eg. PCP selection)

Reduce expenses

Reduce unplanned hospitalizations, while improving overall quality of care

Increase incentives

Increase STAR, HEDIS, HCC ratings and increase incentives

Reduce care team burnout

Extend your care team with Twig's remote nurses, and enable your care team to practice at top of license

CARE MANAGEMENT AS A SERVICE With Twig, you get:

An experienced concierge team trained in delivering a high-touch member experience, driven by data and powered by AI and automation.

A white label CRM platform that provides member digital engagement and administrative command & control.

Advanced AI and machine learning engine powers the concierge team, providing actionable insights, efficiency, optimization & reporting.

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Learn how you can optimize care management for your organization