As we welcome 2024 and rev our engines after a well deserved holiday break, there’s a group of unsung healthcare heroes we’d like to acknowledge – caregivers. Over 40 million older patients are assisted by their spouse, children, family member or close friend as they embark on health journeys that can last from days to years.

These unpaid caregivers serve as the bridge between the patient and the complex world of healthcare. They manage everything from medication schedules to doctor’s appointments, and often juggle these responsibilities with their own very busy lives.

Caregiving, especially for an older family member, can be a demanding and sometimes overwhelming task. It can lead to “caregiver burnout”, a state of physical, emotional, and mental exhaustion. That’s why it’s important for caregivers to have access to resources that can ease their burden and provide them with support.

Services like Twig Health can help, offering a lifeline to both patients and their caregivers. Twig, through its innovative SMS Concierge service, acts as a clinical front desk available 24/7. Twig’s nurses reduce the burden for caregivers (and patients) by providing reminders for appointments, medication schedules, and answering specific questions, usually within minutes. If you’d like to learn more, please reach out.