In this week’s edition of the Fixing Healthcare Podcast, Dr. Robert Pearl did a great job explaining the fears many people have of the use of ChatGPT and generative AI in healthcare. He also explained why he is more excited than frightened.

People are naturally wary of new and unfamiliar technologies, and even more so when it comes to the health of their loved ones or themselves.

Pearl suggested an interesting thought exercise from the auto industry. Imagine that tomorrow all cars in the US would instamagically become self-driving.

Now imagine that over the course of a year there would be 10,000 deaths as a result of self-driving cars screwing up. This would cause a media uproar, politicians would say, well, whatever politicians say, and the public would flip out.

Except that today in America there are 50,000 deaths related to driver error every year. Self-driving cars would reduce that number by 80%!

What does ChatGPT mean for the future of healthcare?

Expect a wave of innovation in the coming months and years, in all aspects of health care – clinical decision support, remote patient monitoring, medication management, mental health support, and more. The possibilities are endless.

How can ChatGPT help my patients today?

We’re glad you asked!

How about streamlining your care management process in order to better engage your patients and minimize care gaps?

Twig is a human concierge service guided by advanced AI/ChatGPT. We engage patients on your behalf, primarily with text messages. Humans are always in control, but ChatGPT turbo-charges their efficacy.

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