We’re extremely honored to team up with SUNY Downstate to provide concierge level care to Medicaid populations in Brooklyn, NY. The partnership will increase patient engagement, reduce care team burden, and optimize value-based care services

From the Press Release:

SUNY Downstate Health Sciences University (“SUNY Downstate”) and Twig Health (“Twig”) have announced a partnership to accelerate the transition to value-based care that will focus on quality of care for SUNY Downstate’s Medicaid patient population. As Brooklyn’s only academic medical center for health education, research, and patient care, the partnership with Twig will enable SUNY Downstate to improve patient outreach, engagement and value-based care services.

SUNY Downstate clinicians see over 95,000 Medicaid patients each year. This patient population is eligible for many free services such as screenings, chronic disease management, wellness, and home care services. However, staffing and communication constraints have limited SUNY Downstate’s ability to engage and provide preventive services to these patients.

SUNY Downstate has partnered with Twig Health to help activate and engage hard to reach patient populations, leading to better performance on its value-based goals with insurers.

Twig Health is providing a turnkey service to SUNY Downstate: Twig’s remote nurses, co-piloted by AI, forge supportive relationships with patients, primarily via SMS messaging, transitioning care from discrete touchpoints to continuous collaboration. Through Twig, patients receive all the guidance, motivation, and support needed to make value-based services a success.  

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Twig Health is a New York digital health company that helps health plans and hospitals optimize care management operations and quality campaigns. Twig’s remote nurses, copiloted by AI, forge supportive relationships with target populations via SMS texting, transitioning care from discrete touchpoints to continuous collaboration. Twig’s partners see a tenfold lift in engagement, increased star ratings, and significant ROI. For more information, please contact hello@twig.health or visit https://twig.health