Increased Member Engagement = Higher Health Plan Profitability
Member engagement plays a crucial role in improving outcomes, keeping costs in check and maintaining profitability. When members are actively…
Blog
Unplanned Readmissions in US Healthcare and How to Reduce Them
According to data from the Centers for Medicare and Medicaid Services (CMS), nearly one in five Medicare patients in the…
Improving Care Coordination with SMS Texting
SMS texting. This simple, accessible technology can revolutionize the way patients engage with their healthcare providers, making care coordination more…
The Key to a Positive Patient Experience is Personalized Care
Look at me, I’m not a “patient”, I’m a human being – every patient, ever Healthcare is not just about…
Text Messaging: A Bridge to Better Healthcare
US healthcare systems are facing multiple challenges in 2023, including staff shortages, rising costs, and a growing population living with…
Loneliness: A Public Health Crisis
Earlier this month, the U.S. Surgeon General released a landmark report on loneliness, calling it a “public health crisis.” Loneliness…
Healthcare consumers prefer bi-directional texting
Here are some interesting findings on the preferences of healthcare consumers when asked about their preferred mode of communication with…
Is Generative AI as dangerous to patients as nukes are to humanity?
Picture this: It’s 2025. ChatGPT is diagnosing complex health conditions and supporting physicians in ways that even the best binge-watcher…
ChatGPT: What healthcare can learn from self-driving cars
In this week’s edition of the Fixing Healthcare Podcast, Dr. Robert Pearl did a great job explaining the fears many…